top of page

System Refresh – Email Configuration

We have made changes in the way email is handled. By employing the SMTP “reply-to” function, system invite messages sent to candidates and references now include a “reply-to” address for the investigator sending the invitation. While the message is still from “support@pobits.com” for optimal deliverability, any reply to the message goes to the sending investigator. In the past, if the recipient replied to these messages, the reply went to support@pobits.com. Similarly, any responses from the receiving email server such as bounce notifications were also sent to support@pobits.com. Now, by employing the reply-to function in the email, these responses and replies are sent to the investigator sending the invitation. The main benefit is that the investigator will receive bounce notifications and be made aware when an email has not been delivered. Additionally, recipients regularly reply to these messages even though the first sentence of the message was “DO NOT REPLY TO THIS MESSAGE”. We have removed that language now since the messages can be replied to, so investigators can expect to receive occasional responses from the recipients.

0 views0 comments

Recent Posts

See All

New Features: On the employer screen, added a Yes/No question: Do you believe you are eligible for rehire? Database changes: Added column ElibibleForRehire to Employer table.

The form for creating new supplemental forms had some excess items which were removed. When a new position is created, all organizational supplemental forms are attributed to it by default.

Changes and adjustments: The Waitlist viewable from the Case dashboard did not include the color assignment for rows for which the response is overdue. On the Candidate window, added a tab for the Jou

bottom of page