Narrative vs. Comment
POBITS gives the Investigator a tool to track all notes, thoughts, findings, observations, status, and narrative comments on all aspects of the background investigation. There is a basic structure to all of this information. Each Investigative area (for example, Education) has a section for Investigator's Narrative. At this level, all aspects of the investigative area are summarized in narrative form. These narratives collectively become the investigator's narrative report which POBITS assembles.
Within the investigative area are items (for example, a college). In this example, the Candidate will enter all colleges attended and the investigator can review each and make a specific comment and optionally check a Red Flag. Investigator's comments and Red Flags are internal notes and serve to remind the investigator of issues that have been identified, or actions taken.
For example, while investigating a prior residence, the Investigator learns from the Landlord that police were called to the residence on one occasion, yet the Candidate has made no disclosure of the incident. For the Investigator's Comments, the Investigator can make a note of this and check the Red Flag. Checking the Red Flag makes this comment more visible and searchable. This would ultimately be one investigative item as part of the entire Residence investigative area.
Multiple Personal History Statements
It is important to understand that a Candidate is an entity that may have any number of Personal History Statements. This will help you understand why these items are laid out as they are. You can use this concept as you see fit. We know that some organizations require a new Personal History Statement for each application, and others my not. The candidate will always see whichever Personal History Statement is "Open", and only one can be open when a Candidate is invited.