Each Reference provided by the candidate can complete a personal reference questionnaire on the Candidate. Questionnaires are specific to each type of reference. For example, a Landlord Questionnaire asks questions about the Candidate's history as a tenant and an Employer Questionnaire asks questions about the Candidate's job performance and work ethic.

The goal should be to have each reference complete the on-line questionnaire by logging into POBITS buts sometimes this is not possible. But it is possible for the Investigator to complete the questionnaire on the basis of an interview, phone call, or email. At the bottom of each Reference's record is a list that contains questionnaires when completed, but there is normally only one.

POBITS assigns "ownership" to each questionnaire. If the reference completes the questionnaire in POBITS, the information is "owned" by that person and cannot be changed by the Investigator. On the other hand, if the Investigator completes the questionnaire, the record is "owned" by the Investigator who will have the ability to change or delete the record.