Within POBITS you will find links to help and training in the Main Menu. These links will take you to this manual and to other resources such as the User's Forum. The User's Forum is a typical forum system where members can post and respond to comments from other users. This forum is monitored by our support staff and your posts will usually be responded to by them. This is an excellent resource for searching for topics that may have already been asked and answered, especially if you are working in the off hours and you have a question or seek advice.

There are also a number of short training videos designed to give users a quick introduction to the system and specific guidance on performing certain tasks. This is an excellent resource for persons new to the background investigation process or to POBITS.

On various screen forms, field level help is provided via mouse-over help icons. When you seen the help symbol next to a data field, just hover the mouse over it to see a short description of the purpose of the field.